Estimated Delivery Date:01.10.2023 - 05.10.2023
Free Shipping: Free Shipping on all orders over $89!
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In our model, a light polyurethane sole is used as the sole, and the inner and outer surfaces are made of genuine leather. Our products are guaranteed products and are domestic production.
- Product Material: Skin
- Base Height: 5cm
- Base Material: Polyurethane
- Warranty Period: 1 Year
|SIZE - US||SIZE - EUR||SIZE - CM|
Not sure what shoe size is right for you?
The instructions below will help you make a choice.
- Our men's shoe patterns are 1 size wider.
- Our women's shoe molds are full mold.
Men's Size Selection: If you normally use size 41, you should choose size 40. For the product you like, you need to order 1 size smaller than the size you generally use.
Women's Size Selection: Our molds are full molds. You can order the size you generally use. For example, if you usually use 36 size, you should order 36 size again.
After the products reach you, you can follow the instructions below for replacement.
You can get support from our Customer Service line at 0 850 304 78 98 for your product change requests and other issues.
Thank you for your attention.
DELIVERY WITH CARGO
- For purchases of 1989 TL or more, shipping is free to all parts of Turkey.
- Orders placed before 16:00 on weekdays will be shipped on the same day, orders placed after 16:00 will be shipped the next day. Delivery time is 1-2 working days in Istanbul and 1-3 working days outside Istanbul, with the assurance of UPS KARGO.
DELIVERY BY COURIER IN 4 HOURS IN ISTANBUL
- Payments for products sent by courier are taken in advance and the courier fee belongs to the buyer.
- With courier delivery, your orders placed until 17:00 on weekdays and 14:00 on Saturday will be delivered to your address within 4 hours at the latest.
RETURNS & EXCHANGES
You have the right to return and exchange the products you order from johnrichardo.com and johnrichardo.com.tr within 14 days from the date of delivery to you or the person/organization at the address you indicated, provided that they have not been used. If the product is produced as a special production, there is no refund. Refunds can be made only on ordered products in stock.
Exchange and return shipping charges are the responsibility of the buyer.
If you are in compliance with the return conditions; After providing a member login, you can follow the steps by selecting the "Create Return Request" option from the My Orders section and request a return and exchange related to your order. Our customer representatives will support you in the transactions section as soon as possible.
For any kind of support regarding your exchange requests, you can contact our customer service via the e-mail address firstname.lastname@example.org or by calling 0 850 304 78 98.